RMA – Returns

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RMA – Returns

If submitting a request to return a defective toner, do not throw away the toner cartridge or send it out to be recycled. We will send out a label to have the cartridge returned or provide further instruction.

If submitting a request for a return for a wrongly ordered toner, please be advised that there will be a 20% restocking fee. We will send out a label to have the cartridge returned.

If possible, please provide a picture of the cartridge box, to ensure a proper return.

Simply complete the Quick Form below and receive an email confirmation once your request is received. Our help desk will contact you to confirm your request and any special instructions.

Have Questions?

If you have any questions about Tech Dogs or the nationwide services we provide to our commercial customers, please don’t hesitate to reach out to us today!

    Customer Information

    Return Information



    Has the product been opened?


    Reason for Return:

    DefectiveExcess TonerWrong TonerWrong Part

    Upload a picture of cartridge/part box

    Replacement is needed in advanceCredit only is preferred