RMA – Returns

If submitting a request to return a defective toner, do not throw away toner cartridge or send out to be recycled. We will send out a label to have the cartridge returned or provide further instruction.

If submitting a request for return for a wrongly ordered toner, please be advised that there will be a 20% restock fee. We will send out a label to have the cartridge returned.

If possible please provide picture of the cartridge box, to ensure a proper return.

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Customer Information

Return Information

Upload picture of cartridge box

Replacement is needed in advance Credit only is preferred